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Return Policy

No hassle 60-day money back guarantee
Your 100% satisfaction is our goal, we’ll exchange your product for free or give you a full refund. In order to complete a return you must send product back with verification number included. In order to obtain a verification number please send an email to Returns@Survivalmountain.com. In your email please include the following.

Name
Member or customer number
Address
Phone number
E-mail address
Original Receipt
When, where and by whom the purchase was made
Reason for the return
Purchase price of the item(s)

2. Please specify whether you would like an exchange, a repair, a refund or a bankcard credit.

Once you have received your verification number please send your return with the verification number to the following address.

Survival Mountain
3214 Robina Avenue
Berkley, MI 48072

*We do not refund the original shipping charges unless the order qualified for free ground shipping.